Supply Chain and Logistics
Supply Chain and Logistics Division
Having 6 warehouses in Industrial area at following Locations with a storage area of 20,000 square meters and warehouses are well connected with CCTV monitoring system and round the clock Security and employing 125 people directly and 100 peoples through outsourced channel.
- Street no. 36 air conditioners
- Street no.35 air conditioners & MEP items
- Street no.34 air conditioners
- Street no. 36 multi brand and main office
- Street no.38 LG stores
- Street no. 39 LG stores
The Division is having a full-fledged office at Street No.36, fully automated, equipped with skilled staff and having a fleet of 120 vehicles and 37 dedicated, Branded pickups for meeting customer delivery alone and more than 50 nos. outsourced vehicles with aim to fulfill complete satisfaction for all internal and external customers.
The Division is having its own call centre which is available from 8am till 10pm during normal working days. Contact details: CALL CENTRE : 44501216/6583-84 &44600475 & fax: 44606726
"Our policy is to continuously improve the quality of our multi-faceted services to meet requirements of all departments and ensure customer satisfaction, thereby maintaining Supply Chain Division as a leading facilitator for supply chain solutions of Video Home."
Periodic training is imparted to all category of staff to improve their skill and also BEST PERFORMERS are awarded and appreciated by providing Cash award and certificate thereby improving the skill and earning potential of the employee. Daily warming up session is conducted, where all employees will be emphasized the new procedures and policies of the Co. market trend, attend their complaints and suggestions to improve the employee employer relationship and thereby achieved best employee retention also.
Well arranged material storage, stacking system, with modern and latest material handling equipments in all warehouses with 100% Bin Cards.
Providing timely services in an efficient manner in all areas of Logistics such as Custom clearance, Material stacking and storage, Project Transportation, Customer and wholesale Delivery, Installation at Individual end users, Project Customers, Institutional customers Hypermarkets, Dealers, Own Showrooms, Projects and where-ever and when-ever required with full customer satisfaction. Also additional trained teams for taking special care for our VIP CUSTOMER as well.
The Division has achieved 99.9% accuracy in Inventory management during 2013 annual Physical stock taking .
In addition, SCL Division is catering the requirement of other Divisions for fleet maintenance, vehicle Procurement and disposal.
100% CUSTOMER SATISFACTION IS OUR MOTTO.